«Do Not Purchase This Product»
After installing Norton 360, I found that all of the data associated with Quicken on my PC was missing. I restored the Quicken information from backup. A few hours later, the Quicken data was gone again. I repeated this cycle a couple more times with the same results. I removed the Norton 360 software and have experienced no problems with Quicken since.
I contacted Norton Customer Support and calmly explained what had transpired. They told me this was not possible and hung up on me. I then e-mailed the company regarding the problem. After a week's worth of trading messages, they referred me to their Live Chat option for advanced support. Upon trying this a couple of times, the only response I receive is that "I am next in the queue" but no answer after more than 30 minutes.
Based upon the obviously defective software and the abysmal support, I would strongly recommend pursuing some other company's product for your security needs.
[Sunday, November 30, 2008]
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«Symantec won't stop charging credit card»
Check the fine print on your purchase agreement. If you bought this on line, norton says they will continue billing you every year. They provide a website to decline this yearly charge...but guess what? IT DOESN"T WORK! Ha ha. I tried 3 times and all 3 times it gave a message that said "can't do this now, try again later".
Somebody earlier said that Symantec was getting close to illegal activities. I have to say, I now wonder if that is true. Now they have my credit card number and apparently don't want to give it up.
[Monday, November 24, 2008]
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«DO NOT USE THIS!!!»
I received the Norton 360 around March. It has really messed up my computer. If I leave the firewall on, I can't use my internet. I can't schedule a defrag because Norton won't let me. It is really ridiculous!!
I would not recommend this product to anyone!.
[Thursday, November 20, 2008]
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