«Got a Bad Piece - Samsung Support is Very Very Bad»
The TV has not worked properly since the second month. There are these dead gray pixels on the left hand side of the screen. Changing the panel didn't fix the problem.
First, Samsung tried to fix it but couldn't. Then they tried to exchange it but ran out of their TV stock. Now they've been trying to issue a refund but can not seem to move the process along.
The refund check has been AP posted since August 6th but a trucking company has still not contacted me. Customer service doesn't give me more information except to wait more time.
The customer service is so inefficient, slow and unhelpful.The exchange process has been going on for 4 months and is still not complete. No idea when they will pick up the old TV and issue a refund check. Bad product, horrible support.
[Thursday, August 14, 2008]
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«Black vertical line in screen »
We've had our Samsung for 9 months. Two months ago, we noticed a black vertical line on the screen. It started out small - but has now grown to be almost 1/2 of the screen. Has anyone had similar issues? We are calling Samsung, but have not been given a comfortable feeling on either replacement or ?? This is still in warranty.
[Saturday, August 09, 2008]
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«awesome!!»
I never regrets this purchase, though it is too early to say what it would be in the long run. I had an extensive research before going for this product within my budget. though the item was from the warehouse, it had all it's new look and also it came with new literature.
[Sunday, July 20, 2008]
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